Call Back Service

If you were unable to move your vehicle from your driveway before we arrived, and an area of snow remains that is 5cm or greater, you may request a call-back service. We will return the next day to clear the area of your driveway that was blocked by parked vehicles. The call-back service is available within the 24hrs following a snowfall and only after all our routes have been completed.

You can request call-back service here on our website, by calling us 613-227-2941 or by emailing